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  • Friday, September 06, 2019 11:06 PM | Anonymous member (Administrator)

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Operations Trainer


  • Position Title: Operations Trainer
  • Company Name: Upstart
  • Job Highlights: 
    • Facilitate instructor-led training (ILT) for new and existing credit analysts, customer experience associates, call center agents, and other Operations employees.
    • Develop, implement, and iterate on eLearning modules and defined pathways within a Learning Management System (LMS). Maintain a strong relationship with external LMS vendor.
    • Create, deliver, and iterate on high-quality instructional content that increases end-user engagement and retention.
    • Partner with cross-functional stakeholders and subject matter experts to understand, synthesize, approve, and communicate information to internal teams.
    • Collaborate with the Training Manager and other stakeholders to develop a strong, scalable Operations training program framework.
    • Travel to other sites to conduct training and work with stakeholders.
    • Mentor other L&D associates who are supporting training initiatives.
  • Qualifications
3+ years of experience in pedagogy and/or andragogy, training, learning and development, content creation, knowledge management, and/or other related topics. People or project management experience is a plus.

Please visit to apply.  


    Email :

    Address: 2206 Village West South, Lapeer, MI 48446

    Phone : 248-814-7151  ext. 5



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