The Future of Work (Part 3): The Learner Experience Boost: Quick Wins to Use Today

The Future of Work (Part 3): The Learner Experience Boost: Quick Wins to Use Today

Tuesday, August 18, 2020, from 12:00 pm to 1:00 pm

Webinar Description:

If we asked our learners to assess the value of our work, they’d tell us that too many of our programs fail to account for their competing priorities, stress, and fatigue. They’d tell us that they can’t pay attention to new information, much less recall or apply it, when they’re exhausted. The more outspoken might even tell us that our learning tasks are so tedious that they’re not motivated to try.

How can we make the process of acquiring skills and knowledge less draining--maybe even enjoyable--for them?

We don’t need shiny objects. We don’t even need to be decision makers. We just need a few simple tools to improve our learner experience (LX).

The basics can make a big difference: presenting information accessibly, intuitively, even attractively, can make the learning process more pleasant. On the flip side, a few common design flaws can frustrate learners and detract from otherwise valuable content. Tiffany will share some strategies to deliver more of the resources learners want, with fewer barriers and frustrations.

 Learning Objectives

• Learn to recognize design flaws contributing to extraneous cognitive load
• Learn to leverage germane cognitive load to boost learner engagement and interest
• Strategies to boost the LX of any deliverable, from a single performance support to a full curriculum