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  • March Monthly Virtual Event: Designing with Empathy Starts with You

March Monthly Virtual Event: Designing with Empathy Starts with You

  • Tuesday, March 09, 2021
  • 5:00 PM - 7:00 PM
  • Online (Zoom details will be sent after registration)


  • This is for members of ATD chapters other than Detroit (e.g. Ann Arbor, Central Ohio, etc.)
  • Requires Code

Registration is closed

March 2021 monthly virtual event

Designing with Empathy Starts with You


Tuesday, March 9th, 2021
5:00pm - 7:00pm

LOCATION: Zoom (connection details will be provided upon registration)

ATD Detroit and other ATD Chapter Members: Free
Non-Members: $10

Session Schedule

5:00 - 5:30 Networking

5:30 - 7:00 Designing with Empathy Starts with You

Session Description

Does it feel like everyone is talking about the importance of having or showing “empathy?” Add on the 2020 phrase to it and we get “now more than ever, we need empathy,” and the term easily becomes the next trendy topic and marketing tool. Sadly, all the buzz on empathy leads to misconceptions that it’s an innate skill and is watering down its true importance to design.

The process of designing with empathy needs to start with understanding its definition, so we will begin there in this session. We will then journey through ways of becoming more empathetic and explore how extending empathy to others starts with extending it to ourselves. Attendees will practice using an “experience” and “listening” tool that they can add to their design toolkit, and identify ways to further their empathy development.

Learning Objectives

After this session, participants will be able to:

1.    Reflect on the definition of empathy

2.    Explore the benefits of becoming more empathetic

3.    Experiment with two empathy tools for their toolkit

4.    Identify ways to build empathy skills beyond the session


Kelly Harrison is a Manager in Global Learning and Development at Ford Motor Credit Company (FMCC). In this role, she is shaping and supporting the learner experience for 7,000 FMCC employees located around the world in dealerships, business centers and central offices.

Prior to this, Kelly was the IT (Information Technology) Culture Transformation Lead and IT Learning and Development People Leader at Ford Motor Company. She played a key role in Ford IT’s strategy to transform into a Product Driven Organization, powered by Culture Transformation and people development.

Kelly joined Ford’s Digital Worker Team as an End-User Engagement Specialist and shaped the design for Ford’s first global gamification program, which was aimed at building the skills and adoption of Ford’s collaboration and productivity tools. The blended learning and mentoring approach to instruction, coupled with badges and fun, lasted for 8 years and is a highlight for Kelly.

Prior to joining Ford, Kelly worked as a K-12 Technology Integration Specialist where she trained and coached teachers on using technology in their classrooms to support instruction. This work allowed her to engage directly with parents, students, and community members.

Kelly earned her Ph.D. from Wayne State University and worked as a Graduate Research Assistant, conducting extensive research in instructional design, learning theories, technology integration, online learning, and social networking. Her research resulted in book chapters, journal articles, research-based presentations, and was honored as Wayne State University’s 2012 Instructional Technology Doctoral Student of the Year.

Her passion for people has landed Kelly on Google’s Gold Tier #IamRemarkable facilitator list, which builds self-promotion skills for women and underrepresented groups, as well as the leaders who support them.

ATD Capability Model Application

This event addresses the following skillsets from the ATD Capability Model: Developing Professional Capability - Instructional Design. To learn more about the ATD Capability Model, including to complete a self-assessment of your talent development capabilities, visit

Cancellation Policy: Cancellation must be received 24 hours before the event to receive a full refund. Contact for more information.


Email :

Address: 29488 Woodward Ave, #483 Royal Oak, MI 48073

Phone : 248-870-5014



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